Support Center
Get help with your RoboMercato account, listings, and transactions
Getting Started
- • How to create an account
- • Setting up your profile
- • Understanding user roles
- • Platform overview
Selling
- • Creating your first listing
- • Managing listings
- • Responding to offers
- • Best practices
Buying
- • Finding listings
- • Making offers
- • Communication with sellers
- • Transaction process
Account & Security
- • Password management
- • Two-factor authentication
- • Privacy settings
- • Account recovery
Contact Support
Email Support
support@robomercato.com
Response within 24 hours
Phone Support
+1 (555) 123-4567
Mon-Fri 9AM-6PM EST
Live Chat
Available on platform
During business hours
Frequently Asked Questions
How do I create a listing?
Navigate to "Create Listing" in your dashboard or use the button in the header. Fill out the required information and upload images of your equipment.
How do I make an offer?
Browse listings and click "Make Offer" on any item you're interested in. Enter your offer amount and message, then submit.
Is my information secure?
Yes, we use industry-standard encryption and security measures to protect your personal and business information.
What are the fees?
We offer transparent pricing with no hidden fees. Contact us for detailed information about our fee structure.