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Keenon Dinerbot T11

Price on application — ask for a quote

Our view

Best for: Narrow restaurants (490 mm aisles) with marketing screen

Installed, trained and serviced in the UK · Buy or lease over 36 months · Ask for a quote

Service & Support available — see what’s included

Robot type: Hospitality robotCommercial status: Commercial
Use Cases:Hospitality & Customer Service
Industries:Food & BeverageHospitality
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About This Robot

Summary:

The KEENON DINERBOT T11 is a compact service delivery and marketing robot designed for restaurants, cafes and other hospitality environments with narrow aisles. It combines a multi-layer open tray system, a 20kg total payload and a compact body that can pass through 49cm aisles, making it suitable for tighter front-of-house spaces where larger delivery robots may struggle. The robot uses LiDAR, stereo vision sensors, image positioning and obstacle-avoidance features to support indoor autonomous delivery around staff and guests. For buyers, its main value is combining practical food delivery, narrow-space manoeuvrability and customer-facing marketing/display capability in one robot.

Key Capabilities

  • Designed for narrow-aisle service environments, with a 49cm minimum passage width listed on the official product page.
  • Carries up to 20kg in total, with the user manual specifying 5kg each for the top two layers and 10kg for the bottom layer.
  • Provides an open multi-layer tray layout for restaurant food, drinks and service-item delivery, with published middle and bottom tray dimensions.
  • Supports customer-facing interaction through an operation screen, advertising screen, speaker, microphone, tray indicators and tray indication spotlight.
  • Uses LiDAR, stereo vision sensors and an image module; KEENON product video/third-party specs describe VSLAM fusion and 3D perception for narrow-space navigation.
  • Supports automatic charging with a charging pile; the user manual states the robot can return to charge when power falls below the set level.
  • Offers up to 13.5 hours battery life on the official product page, although the user manual lists 9-12 hours, so runtime should be verified for the exact configuration.
  • Deployment still requires site checks for aisle width, flat indoor floors, charging pile placement, local certification, after-sales support and any building integration needs.

Applications

  • Restaurants and cafes: delivering dishes, drinks and table-service items through narrow aisles and compact dining layouts.
  • Small or busy hospitality venues: supporting food running where staff walking time is high and aisles are too tight for larger robots.
  • Food courts and canteens: moving prepared orders or service items along repeatable indoor routes.
  • Hotels and hospitality venues: supporting tray-based food, drink or event-service delivery in customer-facing spaces.
  • Branded or promotional dining environments: using the advertising screen and customer-facing interaction features alongside delivery tasks.
  • Multi-robot or high-frequency service workflows: suitable where site mapping, charging locations and staff processes are properly set up.

Why Choose It

  • Best fit where the buyer needs a delivery robot for narrow restaurant aisles or compact hospitality spaces, with 49cm minimum passage width as a key differentiator.
  • Combines delivery and marketing, making it useful for venues that value both staff-assist productivity and customer-facing engagement.
  • More compact than higher-capacity robots, while still carrying up to 20kg across multiple tray layers for routine food-service workflows.
  • Sensor-rich design, including LiDAR, stereo vision and anti-collision hardware, supports safer operation around diners and staff.
  • Automatic charging support reduces manual intervention compared with robots that require only manual charging.
  • Buyer checks should still cover local certification, exact battery/runtime configuration, screen/interface specification, site mapping, support coverage and spare parts availability.

Key Features

Narrow-aisle deliveryPriority 1

49cm minimum passage width makes T11 suitable for compact restaurants, cafes and crowded hospitality spaces.

Delivery and marketing in one robotPriority 2

Combines tray delivery with operation/advertising screens and customer-facing interaction features.

Compact multi-layer payloadPriority 3

20kg total load capacity across multiple tray layers supports routine food, drinks and service-item delivery.

Sensor-rich navigationPriority 4

LiDAR, stereo vision sensors, image module and anti-collision hardware support narrow-space indoor navigation.

Automatic charging supportPriority 5

Charging pile support and automatic return-to-charge behaviour reduce manual charging intervention.

Technical Details

Autonomous Charging / Dockingspecification

Automatic charging pile supported; the robot can return to the charging pile when battery is below the set level

Battery Capacityspecification

DC 25.9V, 20.8Ah (approx. 539Wh calculated from user manual values)Ah / Wh

Charging Timespecification

Approx. 5.5hours

Dimensions (L x W x H)official

463 x 384 x 1123mm

Elevator / Door Integrationofficial

Not specified for T11; manufacturer confirmation required if multi-floor or door/access integration is needed

Max Payload Capacityofficial

20kg

Max Runtimeofficial

Up to 13.5hours

Max Speedofficial

0.1-1.0m/s

Minimum Passage Widthofficial

490mm

Navigation Technologyspecification

LiDAR positioning/navigation with stereo vision sensors and image module; VSLAM fusion reported in KEENON product video/third-party specs

Number of Trays / Compartmentsspecification

3count

Safety / Obstacle Avoidancespecification

LiDAR, stereo vision sensors, anti-collision strip and emergency stop button; 3D obstacle avoidance reported in KEENON product video/third-party specs

Tray / Compartment Configurationofficial

Open multi-layer tray system; top/middle layers rated at 5kg each and bottom layer rated at 10kg; tray dimensions published for middle and bottom levels

User Interaction / Interfacespecification

Operation screen; advertising screen; speaker; microphone; tray indicator and tray indication spotlight. Third-party specs report 10.1-inch operation screen and 18.5-inch advertising screen.

Weightofficial

38kg

Manufacturer

KEENON Robotics

Manufacturer

KEENON Robotics logo
Keenon Robotics is a global leader in commercial service robotics specializing in autonomous indoor delivery solutions. Founded in 2010 and headquartered in Shanghai, the company develops smart robots equipped with proprietary LiDAR and machine vision technology. These robots are widely deployed in restaurants, hotels, hospitals, and retail environments to automate tasks and improve operational efficiency. Today, Keenon operates in over 60 countries and is backed by major global investors like SoftBank Vision Fund 2.
Shanghai, China
Founded 2010

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Frequently asked questions

What is the price of Keenon Dinerbot T11?

Pricing for the Keenon Dinerbot T11 is on application. You can buy outright or lease over 36 months with installation and service included. Ask us for a quote.