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Keenon Butlerbot W3

Price on application — ask for a quote

Our view

Best for: Hotel multi-floor room service with lift integration

Installed, trained and serviced in the UK · Buy or lease over 36 months · Ask for a quote

Service & Support available — see what’s included

Robot type: Hospitality robotCommercial status: Commercial
Use Cases:Hospitality & Customer ServiceLogistics & Material Handling
Industries:HospitalityCommercial Real Estate / FacilitiesHealthcare & CareFood & Beverage
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About This Robot

Summary:

The KEENON BUTLERBOT W3 is a service delivery robot designed for private, cross-floor delivery in hotels and other indoor service environments. It uses enclosed automatic-door compartments to carry room-service items, amenities, documents or other light goods while supporting contactless and privacy-conscious delivery. Its elevator-riding capability and configurable cabin layout are intended to reduce repetitive staff movement across floors and improve service consistency in guest-facing facilities.

Key Capabilities

  • Supports private cross-floor item delivery in hotels, serviced apartments, offices and similar multi-floor buildings.
  • Enclosed automatic-door cabins with ventilation help protect privacy, hygiene and spill control during delivery.
  • Configurable 2/3/4 compartment layout and 90L capacity allow one dispatch to serve multiple rooms or destinations.
  • Elevator integration supports multi-floor delivery workflows where lift access has been set up correctly.
  • LiDAR and multi-sensor navigation, together with dual stereo vision / 3D obstacle avoidance, support autonomous indoor movement.
  • 11.6-inch touchscreen and light/touch interaction support staff operation and guest-facing communication.
  • Up to 12 hours of runtime and 6.5-hour charging time support regular service operations, subject to site usage profile.
  • Auto/manual charging and charging-pile support can reduce routine staff intervention, subject to charging-station setup.

Applications

  • Hotels and serviced apartments: delivering room-service items, amenities, towels, parcels or guest requests between floors.
  • Offices and commercial buildings: moving documents, parcels, refreshments or internal service items across departments or floors.
  • Healthcare and care facilities: supporting private delivery of meals, documents or non-critical supplies, subject to local hygiene and workflow checks.
  • Food-service and hospitality venues: transporting covered dishes or service items where privacy and hygiene are important.
  • Mixed-use buildings: supporting repeated indoor delivery routes in public-facing, multi-floor service environments.
  • Event or leisure venues: moving small items or guest-service materials between controlled indoor areas.

Why Choose It

  • Strong fit for hotel and room-delivery workflows where privacy, hygiene and cross-floor movement matter.
  • Configurable enclosed compartments let operators complete multiple private deliveries in one trip.
  • Elevator-riding capability makes it more relevant to multi-floor facilities than basic restaurant tray-delivery robots.
  • The touchscreen and guest-facing design can support a more polished service experience than purely functional delivery carts.
  • Buyer checks should include elevator integration feasibility, corridor width, charging-station placement, local certification and after-sales support coverage.

Key Features

Cross-floor hotel deliveryPriority 1

Designed for private multi-floor service and can take elevators for item delivery in hotels and similar buildings.

Private enclosed deliveryPriority 2

Automatic doors and ventilation support contactless, hygienic and privacy-conscious delivery.

Configurable multi-compartment cabinPriority 3

90L storage with 2/3/4 configurable compartments allows one dispatch to serve up to four rooms or locations.

Guest-facing touchscreenPriority 4

11.6-inch HD touchscreen can support welcome, interaction and advertising-style content.

3D obstacle avoidancePriority 5

Dual stereo vision and 3D intelligent obstacle avoidance support safer navigation in public indoor spaces.

Technical Details

Autonomous Charging / Dockingspecification

Auto/manual charging; charging pile supported

Battery Capacityspecification

DC 48V, 12AhAh

Charging Timeofficial

6.5hours

Dimensions (L x W x H)official

459 x 549 x 1081 (W x D x H)mm

Elevator / Door Integrationofficial

Elevator integration supported for cross-floor item delivery

Max Payload Capacityofficial

20kg

Max Runtimeofficial

Up to 12hours

Max Speedofficial

0.8m/s

Minimum Passage Widthofficial

700mm

Navigation Technologyspecification

LiDAR plus laser/IMU/encoder multi-sensor positioning and navigation

Number of Trays / Compartmentsofficial

2 / 3 / 4 configurable cabinscount

Safety / Obstacle Avoidanceofficial

Dual stereo vision / 3D intelligent obstacle avoidance, anti-collision strips, automatic-door anti-pinch design

Tray / Compartment Configurationofficial

Enclosed automatic-door cabins; configurable 2/3/4 independent compartments; 90L total capacity

User Interaction / Interfacespecification

11.6-inch HD touchscreen; light/touch interaction; speaker; advertising/welcome display

Weightofficial

48kg

Manufacturer

KEENON Robotics

Manufacturer

KEENON Robotics logo
Keenon Robotics is a global leader in commercial service robotics specializing in autonomous indoor delivery solutions. Founded in 2010 and headquartered in Shanghai, the company develops smart robots equipped with proprietary LiDAR and machine vision technology. These robots are widely deployed in restaurants, hotels, hospitals, and retail environments to automate tasks and improve operational efficiency. Today, Keenon operates in over 60 countries and is backed by major global investors like SoftBank Vision Fund 2.
Shanghai, China
Founded 2010

Free, no obligation — we supply, install and service every robot we sell

Frequently asked questions

What is the price of Keenon Butlerbot W3?

Pricing for the Keenon Butlerbot W3 is on application. You can buy outright or lease over 36 months with installation and service included. Ask us for a quote.